Standard shipping typically takes 2-8 business days. Expedited options are available at checkout. We ship from Seattle, WA so east coast orders take the longest. All items are shipped same day or next business day.

We accept returns on unused items in their original condition within 30 days of delivery. Because our baby gift boxes are carefully curated and packaged, all items must be returned unused and in their original packaging. Please review the full return details on our Returns & Policies page or contact us if you have questions—we’re always happy to help. If you are not the original purchaser, your return will be store credit.

Absolutely. HeyBabyBox is perfect for sending baby gifts directly to new parents. You can ship your order straight to the recipient’s address, and each box arrives beautifully packaged—no pricing included—so it’s ready to be opened and enjoyed right away.

Clothing sizes vary by gift box and are clearly listed on each product page. We recommend checking the item details section before purchasing to see the specific size included in that box. Many customers choose slightly larger sizes so babies can grow into them, making HeyBabyBox a gift that lasts beyond the newborn stage.